Effective Date: September 26, 2024
Magnet Forensics Inc. (“MFI”) and its affiliates (collectively, “Magnet Forensics”) primarily offer digital courses and services. As such, physical shipping is generally not required. However, in cases where physical materials or certificates are provided, the following shipping policy applies:
All online courses and digital materials are delivered electronically via email or through our learning platform.
Access to digital courses is granted immediately upon successful payment and account registration.
Customers are responsible for ensuring they provide a valid email address and account information for delivery.
If a course includes physical materials (e.g., printed certificates, books, or supplementary resources), shipping details will be provided at the time of purchase.
Orders are processed within 5-7 business days and shipped via standard courier services.
Delivery times vary based on location, but estimated shipping times are:
Domestic (U.S. & Canada): 7-14 business days
International: 14-21 business days
Shipping costs, if applicable, will be clearly stated at checkout.
Customers are responsible for any customs duties, taxes, or import fees that may apply for international shipments.
If an order does not arrive within the estimated timeframe, please contact [email protected] for assistance.
Magnet Forensics is not responsible for shipping delays caused by external factors such as carrier issues, customs processing, or force majeure events.
Customers are responsible for providing an accurate shipping address.
Magnet Forensics is not liable for orders shipped to incorrect addresses provided at checkout.
If an incorrect address is provided, please contact us as soon as possible at [email protected] to attempt a correction before the order is dispatched.
For any shipping-related inquiries, please reach out to:
Email: [email protected]
Phone: +383 48 544 777
Address: Dukagjini Residence, B, 11th, 29
Magnet Forensics reserves the right to update this Shipping Policy at any time to reflect changes in our business operations or legal requirements. By purchasing a course or physical material, you acknowledge and agree to the terms outlined in this Shipping Policy.